I am new to the industry
I am a manager/owner
at a security company
What is the difference between Company Registration and Student
Registration on the TrilliumTraining.com website?
Company Registration is for Security Companies who want to use the
TrilliumTraining.com website to help train their staff using an Instructor-lead
Web-based Learning platform.
Student Registration is for individuals that want to take security guard training for themselves through one of the featured agencies.
How difficult is the ministry test?
The ministry test is designed to test your knowledge of the ministry
For some of you, this will mean that you will need to brush up your
knowledge in some areas that you have never trained in before.
For newbies to the industry, it will mean that you will need effective
training that meets the ministry regulation requirements.
According to Brian Roberson who writes for the Canadian Security
Magazine, “As many as 10,000 to 12,000 of the first 80,000 people who write
the tests will fail them.”
The test is passable, but for those who are already employed in the
security industry, it is a good idea to prepare for it instead of just
trying to wing it.
For those who are new to the industry, you need to register for an
effective Security Guard Basic Training Course that meets the ministry
What makes the TrilliumTraining.com training tools and curriculum so great?
This program has been created by both security industry and e-learning
experts at a company called Linkonlearning Inc. which was founded in 1997.
We have been training security guards in our Online Classroom since 2006 and
have designed the TrilliumTraining.com curriculum around the Ontario ministry
guidelines. Our goal is to give security professionals all the tools they
need to succeed in an easy-to-use, student friendly format. Since the
program is assessment based, you will take a number of practice tests and
quizzes helping you identify your weak areas so you can study to pass the
Is online training an acceptable way to take the required training?
Yes, but not just any old training will do. The training must conform to
the ministry requirements. For the Security Guard Basic Training it must be
Instructor-led Web-based training. The TrilliumTraining.com website services
registered security training agencies who wish to provide this method of
Is online training as effective as traditional in-class training?
Yes, in fact it has been proven to be more effective in some cases.
Although you are not physically in a brick-and-mortar classroom, you train in
an online or “virtual” classroom. If you are taking a Security Guard Basic
Training course utilizing the TrilliumTraining.com website, this means that you will
be using Live Video Conferencing inside the TrilliumTraining.com Online Classroom.
The reason this method of training is more effective is because, amongst
other reasons, we utilize several different approaches to learning that are
student focused. This includes a multi-media approach to learning as well
as testing along each step of the way to ensure you understand the material
I am new to the industry
I don’t have an Ontario Security Guard License. What do I need to do?
As of April 15, 2010, the Ontario Ministry of Community Safety &
Correctional Services Training & Testing Regulations are in effect. This
means that in order to work as a security guard, you must first obtain your
Security Guard License by completing the following:
- Complete the Security Guard Basic Training Course consisting of 40
hours in-class including certification in Emergency Level First Aid (32
hours security guard training + 8 hours first aid training).
- Pass the ministry test provided by Serco DES Inc. (the same place
you are tested for your Ontario Driver’s License).
- Complete the New License Application for a Security Guard provided
on the Ontario Ministry of Safety & Community Correctional Services
The TrilliumTraining.com website is a place where you can complete the Basic
Security Guard training using an Instructor-led Web-based Learning
You can register for the Security Guard Basic Training Course by
selecting an agency from the dropdown on the TrilliumTraining.com website at:
I am a
manager/owner at a security company
How much does it cost to use the TrilliumTraining.com Program?
Company registration is free. You can choose to add each student at a
cost of $99 + HST per student. You can complete the company registration
How do I register students for my company?
Once you have completed the company registration, you can choose to add
Can I get a volume discount?
Yes. Please speak with us for details.
What does the per student fee cover?
The student fee covers help desk support, hosting and maintenance, and
upgrades to the software and curriculum.
As a company you will have access to the Web Admin system which includes
Student Management, Printable Report Cards that track student progress, and
easy Certificate creation that have tractable ID numbers. You also have
access to the Live Video Conferencing tool where your instructors can
interact with your students in the Online Classroom.
In the Online Classroom registered students complete lessons that have
been created around the ministry guidelines and participate in community
building activities such as chat rooms and threaded discussions.
Who issues the final certificate and informs the ministry of student
This is your responsibility as a security agency that has registered with the ministry to offer training.
We provide you will all the training tools needed eliminating the need
for text books and training manuals, curriculum updates and maintenance,
tools for video conferencing, as well as an easy way to gauge student
progress and issue trackable certificates.
However, if you do not want to be responsible for this, it is possible
that one of the other academies using the TrilliumTraining.com website would be
willing to provide this service to you for a fee. Please contact us if you
wish to discuss this option.
Can we get rid of the TrilliumTraining.com branding from the website?
Yes. We offer a fully branded solution starting at $4,900 + HST. This
one-time fee covers the cost of implementing the solution. You will then
pay the per student fee to cover helpdesk support, hosting and maintenance
of the system.
What is included with a customized TrilliumTraining.com training system?
In a nutshell, you get:
- A state-of-the-art LMS (Learning Management System) software license
for Linkonlearning version 3.2.0
- Branded to your organization
- Web Administration for Student Management
- Desktop Admin for Organizational Management
- Ready-to-go online lessons based around the Ontario guidelines